Privacy policy.
This privacy policy sets out how Lemos Catering uses and protects any information that you provide to us when you use our website or services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.
Lemos Catering may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy policy is effective from 17th September 2024.
What we Collect
In order to provide our services, we will need to collect personal information from the website and from you as part of our booking process. The personal information we collect is generally as follows:
Name
Email Address
Contact Number
In addition, when making a booking with Lemos Catering, we will require the following additional personal information:
Address Information
Payment details
Date of Birth
How we use this information
We collect information you supply on our website and store it to allow us to contact you regarding the services you have enquired about. We collect additional personal information for the purposes of providing the services to you should you choose to proceed with any service. Information regarding the services we provide is kept within our systems and used for accounting and tax purposes.
We will use the information provided to contact you for very specific reasons:
To discuss the provision of services which you have enquired about
To provide the services we have agreed with you
For customer care purposes, to ensure that you are satisfied with the services provided
We may also contact you to let you know about new services that we provide. If you would prefer not to receive such messages, please let us know at the time of your booking.
Legal Compliance
The law allows us to store and use your personal details for a number of reasons, including:
with your consent
to allow us to provide services to you under an agreed contract
for legitimate reasons - for example, to allow us to improve our services or where we need your data for the day-to-day running of the business
There may be cases where we are also legally obliged to share your data, for example in relation to fraud or criminal offenses.
We will not keep your data for any period of time that is longer than is necessary for legitimate business purposes or than is necessary with law.
Sharing Your Information
We are dedicated to ensuring the security and privacy of your data. We will not share your data with any other parties, save for when required to do so by law.
Use of Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual, allowing us to provide services which are tailored to you; for example, by saving products added to a basket or saving your place within the website. We also use cookies to identify returning visitors to our website and to provide analytics information about visitors. Any cookies set are always anonymous and will not be used to uniquely identify any visitor to our website.
Your Rights Under GDPR
You have the right to request:
access to the personal data we hold about you, free of charge in most cases
the correction of your personal data when incorrect, out of date or incomplete
that we stop using your personal data for direct marketing
that we stop any consent-based processing of your personal data if you withdraw that consent
that we delete your data, or stop processing it or collecting it, in some circumstances
that we transfer or port elements of your data either to you or another service provider
You can contact us to request to exercise these rights at any time as follows:
Please contact us at lemoscatering@hotmail.com at any time to exercise your rights as above.